When federal agencies evaluate FOIA software, the product demonstrations tend to look similar on the surface. Request tracking, document review, redaction tools, compliance dashboards. Most platforms claim to cover the bases. What those demos often obscure …

Security is one of the first things federal agencies ask about when evaluating FOIA software, and rightly so. FOIA systems handle sensitive requester information, law enforcement records, personally identifiable information, and documents that carry …

Federal FOIA offices are in trouble. Request volumes are climbing at record rates, experienced staff are leaving, and the tools many agencies depend on were never designed for the pressures of 2026. For FOIA …